Frequently Asked Questions
Everything you need to know about your SAYSKY performance gear and orders.
How long does shipping take and what are the costs?
We offer worldwide shipping with delivery typically taking 2-5 business days. Shipping costs are calculated at checkout, and we offer free standard delivery on orders above a certain threshold depending on your location.
What is your return policy for running apparel?
You can return any unused items in their original packaging with tags attached within 30 days of receipt. Please ensure the gear has not been used for a run to qualify for a full refund.
How do I find the right size for my SAYSKY gear?
SAYSKY products generally have a slim, athletic fit. We recommend checking our detailed Size Guide located on each product page to compare your measurements before purchasing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my technical running clothes?
To maintain the performance of the technical fabrics, we recommend machine washing at 30 degrees Celsius. Avoid using fabric softener and do not tumble dry, as this can damage the moisture-wicking properties.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link so you can follow your package all the way to your door.